Message Management Provider
In today’s technologically advanced business climate, customers expect immediate answers 24/7. ProComm and our Message Management Service make sure that every caller to your business can receive immediate attention. Whether we answer for you during your busiest times, just nights and weekends, or all day, our agents will communicate to your callers in a personal and professional manner, giving them the satisfaction of being heard.
We have all the tools to make sure your messages are received and delivered in the most efficient and secure manner. Our messaging solutions can be customized to meet your unique needs, and include:
24-hour coverage, every day, even during holidays and inclement weather
Message delivery via fax, text, email, voice mail or live call
Secure messaging using encryption technology for privacy
Language services allowing translation into most languages
Customized scripting to meet your unique needs
Update On-call listings online, by fax, or by email
Toll Free or local transfer numbers
Paging service available
Recordings of every call available online
Agents who are an extension of your business..not just an “operator”
