Serving various utilities and government offices all over the United States, ProComm stands ready to provide your area and customers with prompt and courteous agents 24 hours a day, 7 days a week. Drawing on almost 20 years of experience, ProComm is equipped and eager to be the answering and messaging solution for your organization.
Utilities and government offices are an important part of the community, meeting critical needs and providing urgent answers to local citizens. Our agents work hard to be an extension of your staff, making sure your callers feel like they have been served directly by a member of your team. ProComm becomes your partner in giving your caller the best possible experience with every call.
Ways ProComm Can Help Your Office:
Answer phones after hours or during high volume times
Forward messages to an on-call representative
Secure messaging using encryption technology for privacy
Communicate updates during natural disasters or other high impact events
Receive and deliver emergency messages accurately and promptly
Screen calls to help your staff use their time more efficiently
All calls are recorded for your review